fbpx

+39 081 18750724 | +39 081 3411059

English (United Kingdom)
Car Rental Tips

If you want a car rental experience that combines flexibility, convenience and peace of mind, FrankinGoCars is the ideal choice for your needs.

This leading car rental company is known for meeting the needs of modern travelers by simplifying every step of the booking and rental management process.

A distinctive aspect of the service offered by FrankinGoCars is the ability to rent a car without the need to present a credit card. This aspect allows for quick and hassle-free access to a vehicle, making the rental process more inclusive and accessible.

In addition to this benefit, FrankinGoCars is committed to providing continuous support for its customers. 24/7 support offers continuous help in case of unexpected events or questions, at any time and wherever you are.

This constant presence is a key element for those looking for a serene and stress-free travel experience. For those looking for a convenient rental, FrankinGoCars offers competitive low-cost rates, making car rental accessible even to budget-conscious travelers.

Another advantage of FrankinGoCars is the possibility of returning the car in many Italian cities, thanks to its large network of locations. This offers maximum freedom in planning the trip, being able to vary your itinerary according to your needs and preferences.

How to choose the right car for your trip

Choosing the perfect vehicle is the first step to ensuring a comfortable and smooth journey, especially when it comes to car rental. In this process, every detail must be carefully considered, as it directly affects the driving experience and overall comfort.

  1. Number of passengers and luggage: choosing the ideal space

A fundamental aspect to consider is the number of people who will travel and the amount of luggage. For those traveling with family or friends, a spacious SUV is ideal as it offers ample space for passengers and luggage without sacrificing comfort.

On the contrary, for those traveling alone or as a couple, a city car or a compact sedan is perfect for moving easily around the city.

  1. Type of road and destination: adapting the vehicle to the environment

The type of road and the destination of the trip are other decisive factors. For a trip in the city with heavy traffic and narrow streets, a compact car is ideal. For trips to the mountains or long stretches on the highway, it is best to choose a robust and comfortable car.

  1. Fuel efficiency: comfort and savings for a sustainable journey

Fuel efficiency is an element that should not be overlooked, especially if your itinerary includes long distances. Choosing a car that balances comfort and fuel economy can make the difference, reducing both costs and environmental impact.

  1. Price and budget: low-cost solutions and transparency in costs

Of course, price plays a key role in the final decision. FrankinGoCars is proud to offer rental solutions that fit every budget, without compromising on the quality of service.

Before confirming the reservation, you should also consider any extra costs: insurance, fuel and useful accessories for the trip, such as child seats.

How to use the company website to find the perfect car

The FrankinGoCars website has been designed with a particular focus on ease of use, ensuring every visitor a smooth and immediate browsing experience.

From the homepage you have immediate access to a central search bar, the heart of the system, where you can enter the main details relating to the rental. Once the main data has been entered, the site offers a range of options that can be further refined using advanced search filters.

These tools have been developed to offer maximum customization of the rental experience, allowing you to select the ideal car based on your specific needs.

Customers can choose from various categories of vehicles, from city cars to luxury cars, and optimize the search based on price, mileage included or extra options such as GPS or child seats.

Each preference can be set with a simple click, ensuring maximum transparency on the costs and features of the cars available.

The FrankinGoCars website is a valuable ally for anyone who wants efficient and personalized car rental. Thanks to its ease of use, its nnumerous customization options and the clarity of the information provided, booking a car becomes a simple and pleasant process. All you have to do is explore all the options, take advantage of the offers and leave with the peace of mind of having chosen the right car at the best possible price.

In recent years, the growth of sustainable tourism has influenced several factors related to means of transport and payment methods.

Most travelers today prefer to pay via app or prepaid cards, which may be a safer solution than withdrawing cash. However, in any case, having access to diversified payment tools is essential.

How to book a car on FrankinGoCars

Booking a car on FrankinGoCars is quick and easy. Once you have selected the car that best suits your needs, follow these simple steps:

  1. Enter your personal details: After choosing the vehicle, enter your personal information. There is no need to provide a credit card, a quality that distinguishes FrankinGoCars from the competition. This allows you to complete your booking with complete peace of mind.
  2. Flexible payment options: Although a credit card is not mandatory, FrankinGoCars offers various payment methods, such as bank transfer or debit cards. You can also pay directly on site at the time of pick-up.
  3. Booking confirmation: Once the payment is completed, you will receive a confirmation email with all the details of your booking, including the terms and conditions. It is important to read these details carefully to avoid any surprises when picking up the car.

The time of picking up the car is crucial to ensure that everything goes smoothly. FrankinGoCars makes the process quick and easy, but there are a few tips that can help you avoid any unexpected problems:

  1. Required documents: Make sure you have all the required documents with you, including a valid driver's license and an ID.
  2. Vehicle inspection: Before setting off, we recommend checking the condition of the vehicle with a company representative and reporting any existing damage.
  3. Welcome kit: FrankinGoCars provides its customers with a welcome kit with information about the city, including maps, and useful directions for the journey.

Good practices during the rental period

Once you have collected the car from FrankinGoCars, it is essential to pay attention to the maintenance of the vehicle throughout the rental period.

Although FrankinGoCars cars are regularly subjected to quality checks and maintenance, responsible use can make the difference. For example, it is advisable to check the oil and fuel levels every now and then, as well as keeping an eye on the pressure and condition of the tires.

These simple precautions allow you to avoid unpleasant inconveniences during the trip.

Another fundamental aspect to keep in mind is compliance with local road regulations. Special attention should be paid to the limited traffic zones (ZTL), present in many Italian cities, especially in the historic centers.

One of the strengths that makes FrankinGoCars an excellent choice for car rental is 24-hour assistance. Thanks to this service, customers can count on a specialized team to receive immediate assistance.

Following these guidelines will not only allow you to fully enjoy the experience with FrankinGoCars, but will also ensure a pleasant and safe trip.

Choosing FrankinGoCars means relying on a company that puts the customer at the center, offering tailor-made solutions for every type of traveler.

Flexibility, advantageous prices and assistance h24 make FrankinGoCars the ideal choice for those who want to travel without worries.

How can I book a rental car?

From our website. Select pick-up and drop-off location, pick-up and drop-off dates with their respective times. A list of available cars will be displayed. Click proceed and complete the booking.

What should I do if I encounter issues while booking a rental car online?

Contact us by phone.

Is it possible to schedule vehicle pick-up outside office hours?

Yes, just schedule an appointment.

Is it possible to schedule vehicle drop-off outside office hours?

Yes.

Can I book a specific car model?

You can book any car available on our website.

For how many days can I book/rent a vehicle?

You can rent for as long as you need.

Can I book a vehicle equipped with winter tires?

Usually, if winter tires are not installed, chains are provided as winter equipment.

Can I book a vehicle with snow chains?

Yes.

How can I modify my booking?

You can modify your booking either from the website or by contacting us by phone.

Who can I contact for a summary/voucher of my booking?

Our call center.

Is it possible to book a vehicle with home delivery/pick-up?

Contact us by phone.

What are the age restrictions for renting a vehicle?

The minimum age for renting a vehicle is 18 years.

What documents do I need to bring for the rental?

A valid ID and driving license.

What type of insurance covers the rental vehicles?

RCA, theft/damage, and Kasko coverage.

Is there personal accident coverage for the vehicle driver?

Yes.

What are my responsibilities in case of vehicle damage or theft?

Payment of a 10% deductible of the car's value at the time of theft, €500 for Kasko coverage.

I have personal coverage for damage or theft. Can I use it for my rental?

No. We provide our own policies suitable for car rentals.

Is a credit card required to rent a vehicle?

It can be used as a payment method, but it is not mandatory.

What types of credit/debit cards are accepted as rental guarantees?

VISA/MASTERCARD; American Express and Diners are not accepted.

What is the amount of the security deposit?

It depends on the type of policy. For example, for the Platinum policy on a Group A vehicle, the deposit is €500.

How can I pay for the rental?

Cash, bank transfer, or card.

What should I do if my flight/train is delayed?

Just inform our company so we can reschedule the pick-up or drop-off time at the airport/station.

What can I do if the booked vehicle is too small?

It will be replaced based on vehicle availability, with the rate updated accordingly if different.

What happens if the vehicle has pre-existing damage?

It will be reported when the vehicle is picked up.

What should I do in case of a breakdown?

Call us and contact the roadside assistance hotline.

What should I do in case of an accident with a third party?

Inform us and call the authorities.

What should I do in case of an accident without a third party, if the vehicle is damaged?

Inform us about the incident, and we will activate the Kasko policy. The customer will only pay the deductible.

What should I do in case of vehicle theft?

Notify us immediately so we can promptly report the theft to the authorities.

How many kilometers can I drive with the rental vehicle?

Unlimited kilometers.

Can I drive the vehicle outside of Italy?

It depends on the type of policy added during the booking.

Is it possible to exchange the rented vehicle for another one?

Yes.

How can I extend my rental or notify a late return?

Call the following numbers: +39 081 18750724 or +39 081 3411059, send us a message, or email info@frankingocars.it.

Is it possible to return the vehicle earlier than expected?

Yes.

Do I need to wash the vehicle before returning it?

No.

What should I do regarding fuel refills?

The vehicle is delivered with a full tank and must be returned with a full tank.

Can I return the vehicle when the rental office is closed?

Yes, just contact us and notify us.

Can I return the vehicle to a FrankingoCars office different from the pick-up office?

Yes. If you selected a different pick-up location from the drop-off location, you can return the car to the FrankingoCars location in the drop-off city.

How does the detection, assessment, and charging of damages work?

All our vehicles are covered by Kasko insurance. The customer will be charged the policy deductible cost for damages caused to the vehicle. If there are damages inside the car upon return, they will be assessed by a technician and charged accordingly. Payment can be made via card or cash.

When will the security deposit be released?

Upon vehicle return.

I forgot an item in the vehicle. What should I do?

Contact us to arrange the return of the item.

How can I get the invoice for my rental?

The invoice is issued and printed at the time of payment and also sent via email.

Who can I contact to request my rental documents? What documents?

Send a request to info@frankingocars.it.

I received a fine/penalty during the rental. What should I do?

It can be paid directly, otherwise it will be re-notified.

How can I file a complaint about the service received or an unclear charge?

You can file a complaint by emailing us at info@frankingocars.it.

24/7 Support Always available

+39 081 18750724
+39 081 3411059

Car Rental Without Credit Card

Simple car rental without a credit card

From Naples to Milan always available

You can rent from Naples and return it wherever you want