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useful tips on car rental for a tourist in Naples

What are the essential information to safely rent a car Naples?

Renting a car in Naples is a great choice to explore the city in a flexible and comfortable way. However, it is essential to follow some tips to ensure a safe and surprise-free experience. In this article, FrankinGoCars shares its best tips for car rental in Naples, saving you time and money.


If you have any doubts, you can always consult the frequently asked questions section. Rental should be a pleasant experience.

For both long-term and short-term rentals, it is useful to book well in advance to receive the best offers.

In fact, with early booking, prices can vary and can be very advantageous. Our company offers rental cars daily.

We remind you that, to rent a car you must have the necessary documents not expired:

  1. Driving license
  2. Be of legal age

After choosing the car, based on your driving style or paying attention to fuel consumption you can complete the reservation online.

For more information you can always contact our call center or, our operators are always available at the points of our offices.

1. Choose a reliable car rental agency

To move freely in Naples and its surroundings, it is essential to rely on a car rental agency with a solid reputation. FrankinGoCars offers a transparent and reliable service, guaranteeing customers an experience without surprises. Learn more about our service.

2. Read the rental agreement carefully

Before signing, read every detail of the rental agreement. Pay particular attention to the clauses regarding any additional costs, such as optional insurance, GPS and fuel policies. Being well informed will avoid surprises during the trip.

3. Check the condition of the car and document it

Before leaving, perform a visual inspection of the car, taking photos of the outside and inside to document any pre-existing damage. This simple measure will protect you from unfair disputes when returning the car. FrankinGoCars recommends doing this check to ensure a peaceful experience.

4. Avoid cash payments in advance

Prefer traceable payment methods, such as credit or debit cards. FrankinGoCars also accepts debit card payments, giving customers the flexibility needed to manage their rental conveniently and safely.

5. Know the fuel and return policies

Before picking up the car, find out if the vehicle will be returned with a full tank and what the return options are. Always keep a copy of the contract and payment receipts to avoid disputes when returning the car. At FrankinGoCars, we do everything to make the rental process simple and transparent.

6. Plan your itinerary in advance

Naples offers numerous attractions, from the Historic Center to the National Archaeological Museum. Planning your visits in advance will allow you to make the most of your time and enjoy the city to the fullest. FrankinGoCars encourages you to explore every corner of this beautiful city!

7. Learn about available parking

The city can be crowded, especially in the central areas. FrankinGoCars suggests you choose safe and authorized parking lots, thus avoiding congested areas and protecting your vehicle. Read our parking tips.

8. Avoid rush hour

For a smoother ride, we recommend traveling outside of peak traffic hours. This will save you time and make your experience of more relaxing rental.

9. Respect local traffic rules

For your safety and that of others, be sure to respect the Italian highway code and speed limits. FrankinGoCars promotes responsible driving to ensure the safety of its customers and the community.

10. Keep your valuables safe

Do not leave valuables in plain sight inside the vehicle. FrankinGoCars recommends using our security services and parking in guarded areas when possible. The safety of our customers is our priority.

By following these simple tips from FrankinGoCars, you can enjoy your car rental experience in Naples with complete peace of mind. With a safe and transparent rental, you can focus on what really matters: exploring Naples and its beauties without worries.

FrankinGoCars is committed to ensuring ordinary and extraordinary maintenance of its vehicles, to always offer you a new car in perfect condition.

Among the rental companies in Naples, our company stands out for its attention to safety and the lowest prices, as well as for offering roadside assistance and roadside assistance available 24 hours a day.

With a wide range of cars and the possibility of customizing the duration of the contract, customers can also benefit from monthly installments at a competitive average price. Most of our deals are designed to give you maximum flexibility and peace of mind during your trip.


FrankinGoCars is your trusted partner for car rental in Naples. Visit our website and discover how we can make your travel experience unforgettable. Book now with us!

How can I book a rental car?

From our website. Select pick-up and drop-off location, pick-up and drop-off dates with their respective times. A list of available cars will be displayed. Click proceed and complete the booking.

What should I do if I encounter issues while booking a rental car online?

Contact us by phone.

Is it possible to schedule vehicle pick-up outside office hours?

Yes, just schedule an appointment.

Is it possible to schedule vehicle drop-off outside office hours?

Yes.

Can I book a specific car model?

You can book any car available on our website.

For how many days can I book/rent a vehicle?

You can rent for as long as you need.

Can I book a vehicle equipped with winter tires?

Usually, if winter tires are not installed, chains are provided as winter equipment.

Can I book a vehicle with snow chains?

Yes.

How can I modify my booking?

You can modify your booking either from the website or by contacting us by phone.

Who can I contact for a summary/voucher of my booking?

Our call center.

Is it possible to book a vehicle with home delivery/pick-up?

Contact us by phone.

What are the age restrictions for renting a vehicle?

The minimum age for renting a vehicle is 18 years.

What documents do I need to bring for the rental?

A valid ID and driving license.

What type of insurance covers the rental vehicles?

RCA, theft/damage, and Kasko coverage.

Is there personal accident coverage for the vehicle driver?

Yes.

What are my responsibilities in case of vehicle damage or theft?

Payment of a 10% deductible of the car's value at the time of theft, €500 for Kasko coverage.

I have personal coverage for damage or theft. Can I use it for my rental?

No. We provide our own policies suitable for car rentals.

Is a credit card required to rent a vehicle?

It can be used as a payment method, but it is not mandatory.

What types of credit/debit cards are accepted as rental guarantees?

VISA/MASTERCARD; American Express and Diners are not accepted.

What is the amount of the security deposit?

It depends on the type of policy. For example, for the Platinum policy on a Group A vehicle, the deposit is €500.

How can I pay for the rental?

Cash, bank transfer, or card.

What should I do if my flight/train is delayed?

Just inform our company so we can reschedule the pick-up or drop-off time at the airport/station.

What can I do if the booked vehicle is too small?

It will be replaced based on vehicle availability, with the rate updated accordingly if different.

What happens if the vehicle has pre-existing damage?

It will be reported when the vehicle is picked up.

What should I do in case of a breakdown?

Call us and contact the roadside assistance hotline.

What should I do in case of an accident with a third party?

Inform us and call the authorities.

What should I do in case of an accident without a third party, if the vehicle is damaged?

Inform us about the incident, and we will activate the Kasko policy. The customer will only pay the deductible.

What should I do in case of vehicle theft?

Notify us immediately so we can promptly report the theft to the authorities.

How many kilometers can I drive with the rental vehicle?

Unlimited kilometers.

Can I drive the vehicle outside of Italy?

It depends on the type of policy added during the booking.

Is it possible to exchange the rented vehicle for another one?

Yes.

How can I extend my rental or notify a late return?

Call the following numbers: +39 081 18750724 or +39 081 3411059, send us a message, or email info@frankingocars.it.

Is it possible to return the vehicle earlier than expected?

Yes.

Do I need to wash the vehicle before returning it?

No.

What should I do regarding fuel refills?

The vehicle is delivered with a full tank and must be returned with a full tank.

Can I return the vehicle when the rental office is closed?

Yes, just contact us and notify us.

Can I return the vehicle to a FrankingoCars office different from the pick-up office?

Yes. If you selected a different pick-up location from the drop-off location, you can return the car to the FrankingoCars location in the drop-off city.

How does the detection, assessment, and charging of damages work?

All our vehicles are covered by Kasko insurance. The customer will be charged the policy deductible cost for damages caused to the vehicle. If there are damages inside the car upon return, they will be assessed by a technician and charged accordingly. Payment can be made via card or cash.

When will the security deposit be released?

Upon vehicle return.

I forgot an item in the vehicle. What should I do?

Contact us to arrange the return of the item.

How can I get the invoice for my rental?

The invoice is issued and printed at the time of payment and also sent via email.

Who can I contact to request my rental documents? What documents?

Send a request to info@frankingocars.it.

I received a fine/penalty during the rental. What should I do?

It can be paid directly, otherwise it will be re-notified.

How can I file a complaint about the service received or an unclear charge?

You can file a complaint by emailing us at info@frankingocars.it.

24/7 Support Always available

+39 081 18750724
+39 081 3411059

Car Rental Without Credit Card

Simple car rental without a credit card

From Naples to Milan always available

You can rent from Naples and return it wherever you want