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How to Avoid Scams When Renting a Car in Naples: Useful Tips

Renting a car in Naples can transform your trip into a comfortable and flexible experience, but it is essential to be informed to avoid potential scams. Below, we offer some practical tips for a safe rental, saving you time and money, for a carefree drive in the city. By renting a car, you can explore unmissable places such as the Gulf of Naples, the Spanish Quarters and Piazza del Plebiscito.

Rely on a reliable rental agency

Choosing a rental agency with a solid reputation is the first step to avoid scams. Selecting an established company allows you to travel without worries. Be wary of very low rates offered by little-known or newly opened companies: they can often hide extra costs or unclear conditions. With a reliable agency, it is worth renting a car to visit treasures such as the Royal Palace of Caserta or explore the famous excavations of Pompeii and Herculaneum.

With FrankinGoCars, you can be sure of a transparent and reliable service.

Check the rental contract carefully

Before signing, read every detail of the contract. Pay particular attention to the clauses regarding any additional costs, such as optional insurance, GPS or fuel policies. Being well informed about the conditions avoids surprises and allows you to organize yourself with greater awareness. Thanks to good planning, you can explore all the wonders of Naples and its surroundings with peace of mind.

Check the condition of the car and document it

Before leaving, carry out a visual inspection of the car, taking photos of the exterior and interior to document any scratches, dents or pre-existing damage. This is useful to avoid any damage already present being charged upon your return. Upon return, make sure that the staff confirms the integrity of the vehicle. With this simple precaution, you can enjoy famous places such as Maschio Angioino and Vesuvius National Park without stress.

Avoid advance payments in cash

To ensure a safe and unforeseen car rental experience, it is always advisable to choose traceable and secure payment methods, such as: credit cards, prepaid cards, bank transfers and PayPal. In recent years, the preference of travelers has shifted towards electronic payment methods, which avoid the risks associated with advance payments in cash. In fact, cash deposits can be difficult to recover in the event of disputes or unexpected problems, and often do not offer the same guarantees of transparency.

With FrankinGoCars, you can count on a secure and surprise-free payment system, where each transaction is protected and managed with maximum clarity.

The process is designed to be transparent, similar to an online purchase, to offer you maximum peace of mind at every stage of the rental.

Furthermore, by accepting different payment options, FrankinGoCars is committed to ensuring inclusive and flexible access to its services, making car rental accessible to a wide range of travellers.

By relying on FrankinGoCars, you are sure to manage your transactions in a safe and transparent way, with the support of a customer service always available to resolve any doubts or needs.

Know the fuel and return policies

Check in advance whether your car will be delivered with a full tank and what the return options are. Always keep a copy of the agreement, along with the payment receipts to avoid disputes when returning it. This way you can focus on the attractions of Naples without worries, such as the Spanish Quarters, the beautiful Piazza del Plebiscito or the extraordinary sites of Pompeii and Herculaneum.

By following these simple tips, your car rental in Naples will be hassle-free and you can fully dedicate yourself to discovering what is worth seeing. Rent with peace of mind and discover the beauties of Naples and its surroundings, from cultural attractions such as the National Archaeological Museum to the Vesuvius National Park.

Why rent a car with FrankinGoCars

Renting a car with FrankinGoCars is the ideal choice for those looking for flexibility, safety and convenience at every stage of the journey.

A great advantage offered by FrankinGoCars is the possibility of renting without a credit card, designed to facilitate access to the service even for those who do not have a credit card.

FrankinGoCars offers several alternative payment options to credit cards, including debit cards or, bank transfer, PayPal and prepaid cards. These methods offer customers greater freedom and flexibility in managing transactions, making rental accessible and simple for all types of travelers.

This feature, together with advantageous offers and transparent rates, makes FrankinGoCars a unique and accessible option for a wide range of travelers, from tourists to professionals on the move.

With widespread coverage across much of Italy, FrankinGoCars allows you to organize your trip flexibly, adapting the itinerary to your preferences. Thanks to the diversified return of the vehicle in different Italian cities, you can continue your trip to new destinations and change the route at any time. This means you can take full advantage of the freedom to explore Italy at your leisure.

Furthermore, FrankinGoCars guarantees 24-hour customer support, to promptly resolve any need or unforeseen event. At any time, you can count on professional and qualified support, which will allow you to drive without worries.

Upon the arrival of its customers, FrankinGoCars provides a welcome kit. This includes essential information on the destination city, maps and suggestions on what to see and where to eat.

This attention to detail enhances the travel experience and helps customers discover authentic places and lesser-known attractions, for an unforgettable experience.

Choosing FrankinGoCars means choosing a car rental service that combines concrete advantages, flexibility and customer care. Whether for a leisure trip or for work, our goal is to make every stop safe and comfortable, offering maximum convenience and support.

With FrankinGoCars, you don't just rent a car: choose a reliable partner to discover Italy with peace of mind, autonomy and style.

How can I book a rental car?

From our website. Select pick-up and drop-off location, pick-up and drop-off dates with their respective times. A list of available cars will be displayed. Click proceed and complete the booking.

What should I do if I encounter issues while booking a rental car online?

Contact us by phone.

Is it possible to schedule vehicle pick-up outside office hours?

Yes, just schedule an appointment.

Is it possible to schedule vehicle drop-off outside office hours?

Yes.

Can I book a specific car model?

You can book any car available on our website.

For how many days can I book/rent a vehicle?

You can rent for as long as you need.

Can I book a vehicle equipped with winter tires?

Usually, if winter tires are not installed, chains are provided as winter equipment.

Can I book a vehicle with snow chains?

Yes.

How can I modify my booking?

You can modify your booking either from the website or by contacting us by phone.

Who can I contact for a summary/voucher of my booking?

Our call center.

Is it possible to book a vehicle with home delivery/pick-up?

Contact us by phone.

What are the age restrictions for renting a vehicle?

The minimum age for renting a vehicle is 18 years.

What documents do I need to bring for the rental?

A valid ID and driving license.

What type of insurance covers the rental vehicles?

RCA, theft/damage, and Kasko coverage.

Is there personal accident coverage for the vehicle driver?

Yes.

What are my responsibilities in case of vehicle damage or theft?

Payment of a 10% deductible of the car's value at the time of theft, €500 for Kasko coverage.

I have personal coverage for damage or theft. Can I use it for my rental?

No. We provide our own policies suitable for car rentals.

Is a credit card required to rent a vehicle?

It can be used as a payment method, but it is not mandatory.

What types of credit/debit cards are accepted as rental guarantees?

VISA/MASTERCARD; American Express and Diners are not accepted.

What is the amount of the security deposit?

It depends on the type of policy. For example, for the Platinum policy on a Group A vehicle, the deposit is €500.

How can I pay for the rental?

Cash, bank transfer, or card.

What should I do if my flight/train is delayed?

Just inform our company so we can reschedule the pick-up or drop-off time at the airport/station.

What can I do if the booked vehicle is too small?

It will be replaced based on vehicle availability, with the rate updated accordingly if different.

What happens if the vehicle has pre-existing damage?

It will be reported when the vehicle is picked up.

What should I do in case of a breakdown?

Call us and contact the roadside assistance hotline.

What should I do in case of an accident with a third party?

Inform us and call the authorities.

What should I do in case of an accident without a third party, if the vehicle is damaged?

Inform us about the incident, and we will activate the Kasko policy. The customer will only pay the deductible.

What should I do in case of vehicle theft?

Notify us immediately so we can promptly report the theft to the authorities.

How many kilometers can I drive with the rental vehicle?

Unlimited kilometers.

Can I drive the vehicle outside of Italy?

It depends on the type of policy added during the booking.

Is it possible to exchange the rented vehicle for another one?

Yes.

How can I extend my rental or notify a late return?

Call the following numbers: +39 081 18750724 or +39 081 3411059, send us a message, or email info@frankingocars.it.

Is it possible to return the vehicle earlier than expected?

Yes.

Do I need to wash the vehicle before returning it?

No.

What should I do regarding fuel refills?

The vehicle is delivered with a full tank and must be returned with a full tank.

Can I return the vehicle when the rental office is closed?

Yes, just contact us and notify us.

Can I return the vehicle to a FrankingoCars office different from the pick-up office?

Yes. If you selected a different pick-up location from the drop-off location, you can return the car to the FrankingoCars location in the drop-off city.

How does the detection, assessment, and charging of damages work?

All our vehicles are covered by Kasko insurance. The customer will be charged the policy deductible cost for damages caused to the vehicle. If there are damages inside the car upon return, they will be assessed by a technician and charged accordingly. Payment can be made via card or cash.

When will the security deposit be released?

Upon vehicle return.

I forgot an item in the vehicle. What should I do?

Contact us to arrange the return of the item.

How can I get the invoice for my rental?

The invoice is issued and printed at the time of payment and also sent via email.

Who can I contact to request my rental documents? What documents?

Send a request to info@frankingocars.it.

I received a fine/penalty during the rental. What should I do?

It can be paid directly, otherwise it will be re-notified.

How can I file a complaint about the service received or an unclear charge?

You can file a complaint by emailing us at info@frankingocars.it.

24/7 Support Always available

+39 081 18750724
+39 081 3411059

Car Rental Without Credit Card

Simple car rental without a credit card

From Naples to Milan always available

You can rent from Naples and return it wherever you want